Wooden porch with two yellow chairs and a sign that says

Frequently Asked Questions

Helpful Answers to Common Questions

Find everything you need to know about your stay at Coastal Glamping at Tregantle Farm. From booking details to arrival information and on-site guidance, our FAQs are here to help you plan a smooth and relaxed visit to Cornwall.

Black line drawing of a tent with a bed inside.

FAQ's

Dogs 

  • Can we bring our dog? What are the rules?

    We love dogs and want them to enjoy the trip as much as you do! To make packing easier, we provide water bowls, treats, and emergency poo bags. Your accommodation includes an enclosed decking area where they can safely lounge, and there is a lovely open field right next door perfect for a gentle morning stroll or throwing a ball. 


    Note for four-legged guests: To keep our spaces immaculate for everyone, dogs must stay strictly off the beds and indoor furniture.


Parking 

  • Is parking available?

    Yes, parking is free.


    For groups booking the whole site: up to 4 cars.


    • For individual unit bookings: 1 car per accommodation.

Kitchen Facilities

  • What kitchen facilities are available?

    Kitchen facilities are shared for Rame and Cornish Vibes tents and fully equipped with everything you’ll need. 


    Complimentary items include:

    • Tea, coffee, sugar
    • Small selection of herbs and spices
    • Cooking oil and ketchup

    You’re welcome to bring anything additional you prefer.


    • Cream tea welcome hamper is complimentary (not a paid add-on)


    • Breakfast is complimentary on the first morning only


    Note: Some steps are required to access the kitchens from certain accommodations.


Private facilities

  • What's the bathroom situation? Are they shared?

    No awkward trekking across massive fields or sharing with strangers here. Each accommodation has its own dedicated, private compost toilet and hot shower facility. They are kept immaculately clean and are located just a very short walk right next to your accommodation.

  • Shower and toilet

    Each accommodation has its own private shower and compost toilet, located close to the unit for privacy.

  • What is the water pressure like for showers and washing up?

    Excellent! Despite our eco-credentials and off-grid feel, we have fantastic, strong mains water pressure across the site for brilliant hot showers and easy washing up.

  • How clean is the site?

    Cleanliness is our pride and joy. The site, kitchens, bathrooms, and accommodations are meticulously maintained and cleaned very regularly to a sparkling standard between every single stay.


Access to Accommodation & Site Layout

  • Are there any steps around the site?

    Yes — there are a few steps:


    • From the main path onto the decks to access your accommodation.
    • Some steps to access the kitchens.

    The site is otherwise open and spacious, with pathways between tents and communal areas.

  • How far do we have to carry our bags from the car park?

    We don't make you trudge through the mud with heavy bags. When you arrive, I will personally greet you and am always happy to help carry your luggage down. If the weather goes pear-shaped and it's raining heavily, you are more than welcome to drive your car straight down to your accommodation to offload your bags before parking up.


 Access to the Beach

  • Can I walk to the beach?

    Yes — but distances vary:


    • Tregantle Beach: less than a 2-minute drive; paid parking available. Not safe to walk to. Biggest beach is dog-friendly.
    • Walking beaches: 10–15 minutes depending on age and fitness.
    • Small children beaches: Cawsand Bay (toilets & shops nearby) or Portwrinkle Beach (gentle, short sloping path). Not ideal for long walks.

Eating Out

  • Coming at a weekend and want to eat out — any tips?

    We recommend booking a table at least a week in advance to avoid disappointment. We can provide a selection of recommended local venues.



Things to Bring

  • What should I pack?

    Here’s a handy guide:

    • Milk and your preferred kitchen basics
    • Beach towels and regular towels (though towels can be pre-ordered, ideal for overseas guests)
    • Dog beds, towels, blankets
    • Flip flops for nighttime trips to the toilet
    • Wellies or walking boots for coastal walks
    • Battery packs for devices
    • Provided on site: Lanterns and torches

Accommodation & Group Info

  • How many guests can stay per unit?

    Our site is family-friendly, but note that some beaches and walks have slopes or uneven surfaces. Always supervise small children near cliffs or water.

  • Can we book the whole site for a group?

    Yes — exclusive-use bookings are available. Perfect for extended families or groups wanting complete privacy.


  • Can we charge our phones and laptops?

    Yes, you won't be left with a dead battery. Our Ebb & Flow cabin has its own private setup. For our other two accommodations, we have a central, multi-point solar charging station in the shared kitchen area that easily covers your daily device-charging needs.

  • Do you have Wi-Fi? How is the phone signal?

    We are a dedicated eco-site designed to help you unwind, so there is no guest Wi-Fi on-site. It's the perfect excuse for a digital detox! If you do need to connect, phone signal and 4G vary depending on your network provider. It is generally very reasonable, getting stronger as you move from the middle of the site up towards the car park area.

  • How close together are the accommodations? Will we have privacy?

    We value your peace and quiet. We aren't a crowded campsite where you are tent-to-tent. There is a comfortable 8-metre gap between our Rame and Cornish Vibes accommodations, and a wide 30-metre stretch of space separating Cornish Vibes from Ebb & Flow.

  • Can we keep our food and drinks cold?

    Yes. Our Ebb & Flow cabin features its own private, under-counter fridge. For the other accommodations, we provide a shared, full-sized larder fridge run on solar power. Please note that because it is solar-powered, there is no freezer space, so pack fresh ingredients rather than frozen ones!

  • Is this a working farm? Will it be noisy?

    We don't keep any livestock on-site, so you won't be woken up by cows or sheep! The surrounding fields are agricultural; harvesting generally takes place in August, and fertilising happens in mid-September (though we are usually closed by the time that starts). The impact is very minimal, though agricultural machinery can occasionally create a bit of dust if we’ve had a spell of very hot, dry weather.


Accessibility & Practical Notes

  • Is the site suitable for small children or less mobile guests?

    Our site is family-friendly, but note that some beaches and walks have slopes or uneven surfaces. Always supervise small children near cliffs or water.

  • Are there any safety rules?

    Firepits must be used responsibly. Outdoor cooking and fires are allowed only in designated areas. Pets and children should be supervised at all times.

  • What about creepy crawlies and bugs?

    We are a true countryside eco-site, so we like to be completely transparent here: we are not bug-proof! Moths, flies, and the occasional curious bird are known to pop in, usually when guests leave the doors wide open for long periods to enjoy the view. We also meticulously check the spaces and gently rehouse any local spiders between every single guest stay, but you are sharing a beautiful natural area of outstanding beauty with wildlife!

Accessibility & baby equipment

  • Accessibility

    • Travel cot available free of charge for small babies


    • Guests must erect it themselves due to insurance


    • Site is not fully accessible due to steps onto decks and kitchen areas (steps at Ebb & Flow and both safari tents)


Seasonal / Weather Info

  • What if it rains?

    Our tents and cabin are fully weatherproof. The surrounding area offers sheltered spots and communal facilities for indoor activities.

  • What happens to the outdoor furniture if it rains?

    Don’t worry about soggy seats. Both Rame and Ebb & Flow are equipped with weatherproof outdoor storage boxes to keep the cushions dry. We also provide handy cloths in the units so you can quickly wipe down the outdoor seats and get back to relaxing the moment the sun comes out.

  • Will we be warm enough?

     Absolutely. While we only operate during the beautiful warmer months (May to September), we know the UK weather likes to keep us guessing. To keep things cosy, every single one of our three accommodations features a log-burner-style gas heater in the living area.(C02/smoke detectors in every accommodation and kitchen) We also load up the space with plenty of extra blankets and throws so you can curl up and stay perfectly warm on cooler evenings.


Connectivity & Local Amenities

  • Is there internet or phone signal?

    Yes — the site has good 4G signal.

  • Where are the nearest shops and supermarkets?

    Small local shops: Premier and Co-op in Millbrook (~2 miles)


    Larger supermarkets: Sainsburys, Torpoint (~5 miles)


    En route via Tamar Bridge: Waitrose (one side) and Lidl (opposite side of roundabout) in Saltash

  • What are the local roads like, and how close are the shops?

    We are tucked away down a narrow, classic Cornish country road. It's just a 400-yard drive down this lane before you hit the main road.


     • Nearest amenities (2 miles): The village of Millbrook has your closest convenience shops, a chemist, a GP surgery, and local pubs.

     • Larger supermarkets (5 miles): Head into Torpoint for a larger Sainsbury’s, Co-op, and a petrol station.


Eco & Sustainability

  • What eco policies should I follow?

    We take sustainability seriously:


    Recycling: Please wash containers before using dedicated bins for recycling, compost, general waste, and dog waste.


    Energy: Don’t leave lights on in areas not in use.


    Water: Safe to drink, but please use refillable bottles where possible to reduce single-use plastic.


    Following these simple steps helps us maintain a clean, wildlife-friendly site for everyone.



Optional Extras / Add-Ons

  • Can I pre-order extras?

    Yes! Extras such as firewood bundles, towels, or welcome hampers, charcuterie sharing platters, savoury or sweet s’more kits can be added during booking.


Cancellation & Booking Info

  • What is your cancellation policy?

    You can cancel up to 2 weeks prior to your check-in date and time for a full refund.

  • What are check-in and check-out times?

    • Check-in: 4:00 PM
    • Check-out: 10:00 AM

Safety information

• No smoking inside or near accommodation

• No candles indoors

• Log burners must be left to die down for at least one hour before bed (no fresh logs added)

• Smoke and carbon monoxide detectors fitted